Privacy Policy

1. Scope

This policy explains how PFA Financial Analytics ("PFA," "we," "us") handles personal information collected through this website and in providing our services to business professionals ("Partners"). It should be read together with our Terms of Service.

2. Information we collect

• Contact information you give us through our contact form or by email, such as your name, company, email address, role and message.
• Engagement documents that Partners upload for a specific service. These may contain business financial information and personal information about your clients, such as business and personal tax returns, financial statements and personal financial statements.
• Billing information. Payments are handled by our payment processor. We do not receive or store full card numbers.
• Basic website data, such as standard server logs. We do not use advertising or cross-site tracking cookies.

3. How we use information

We use information to respond to inquiries, perform the services you request, invoice and collect payment, keep our systems secure, and meet legal obligations. We do not use engagement documents for any purpose other than the engagement they were provided for, we do not use them to market to anyone, and we never sell or rent personal information.

4. Information about your clients

When you upload documents about your clients, we process that information on your behalf and under your instructions. You are responsible for having the right and any required consent or notice to share it with us. Please redact Social Security numbers and other identifiers we don't need before uploading. We do not contact your clients, their lenders or any other third party about an engagement.

5. Sharing

We share information only with service providers that help us operate, such as secure file storage, email and payment processing, who are bound to protect it and use it only to provide their services to us; when required by law or legal process; or to protect our rights. If our business is transferred, information may be transferred as part of that transaction, subject to this policy.

6. Retention

Engagement documents are deleted within 30 days after final delivery. Contact and billing records are kept as long as needed for our business relationship and to meet legal, tax and accounting requirements.

7. Security

We use secure upload links rather than email attachments, limit access to engagement documents to the people doing the work, and rely on providers that encrypt data in transit and at rest. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

8. Where information is processed

Information may be stored and processed in countries other than the one where you live, where privacy laws may differ. By using our services, you understand that your information may be transferred to and processed in those places, subject to the protections in this policy.

9. Your choices

You may ask us to access, correct or delete the personal information we hold about you, subject to legal limits. Requests about your clients' information should come from you as the Partner who provided it. Email [email protected] and we will respond within a reasonable time.

10. Business use only

Our website and services are intended for business professionals and are not directed to children.

11. Changes and contact

We may update this policy by posting a new version on this page with a new effective date. Questions: [email protected]